Informativa sulle spedizioni
At RC Pit Lane, we are committed to providing a seamless and reliable shipping experience for our valued customers. Please review our shipping policy for a clear understanding of our processes:
Order Processing Time:
Orders placed before 12:00pm EST typically ship the same day (excluding weekends, holidays or otherwise stated).
Domestic (USA) Shipping Methods:
We offer a variety of shipping options to meet your needs, including standard, expedited, express and free shipping. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note we do not offer a pick-up service or walk-ins. All orders must be shipped.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real time.
Shipping Costs:
Shipping costs are calculated based on product dimensions, packaging requirements and total weight shipped weight. The shipping cost and available services will be displayed at checkout.
International Shipping:
We proudly offer discounted international shipping to select destinations worldwide. International shipping rates and delivery times vary based on the destination. These will be presented at the checkout. We currently ship to the following international destinations from the USA:
- Austria
- Australia
- Belgium
- Canada
- Denmark
- France
- Germany
- Italy
- Ireland
- Netherlands
- New Zealand
- Norway
- Spain
- Sweden
- Switzerland
- United Kingdom
International Customs and Duties:
With our enhanced UPS international shipping program, you can enjoy cheaper, faster and even more reliable delivery of products right to your door.
*To make your experience even smoother, we collect all taxes and duties at checkout. This means no surprise fees or customs charges upon arrival at the port of entry—what you see at checkout is all you need to pay. Your package is delivered straight to your door, cleared through customs, ensuring a smooth and seamless shopping experience.
*NOTE: Customs reserve the right to inspect all packages at the port of entry and levy additional fees at their discretion.
Address Accuracy:
Customers are responsible for providing accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure successful delivery.
Shipping Delays:
While we make every effort to deliver orders on time, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your patience in such situations.
Order Tracking:
Use the tracking information provided to stay updated on the status of your order. If you have any concerns about the delivery status, please contact our customer support team for assistance.
Free Shipping:
We are pleased to offer Economy Free Shipping to our valued customers! Please review the details of our Economy Free Shipping Policy below to understand the terms and conditions:
Eligibility
- Minimum Purchase Requirement: Economy Free Shipping applies to orders that meet or exceed $90 before taxes.
- Exclusions: Product bundles, pre-orders, oversize items, hazmat, international orders, team driver and dealer orders.
- Shipping Locations: This offer is valid for standard deliveries within the United States mainland (lower 48 states).
Shipping Method
- Orders qualifying for Free Economy Shipping will be shipped using our economy shipping method which typically takes 2–6 business days depending on location.
Important Considerations
- Economy Shipping may involve consolidated routes and multiple carriers, which helps keep costs low but can extend delivery times.
- This option is best suited for non-urgent deliveries. If you need faster service, please choose another shipping option at the checkout.
- Delivery times are estimates and not guaranteed. It is the responsibility of the carrier service to deliver your package on the date/time.
Shipping Restrictions:
Certain products such as batteries and oils require special hazmat shipping. Oversize products such as drift/on-road bodyshells and bags require special shipping. Options for these products will be presented at the checkout. These products do not qualify for free shipping.
Contact Information:
For any questions or concerns related to shipping, please reach out to our customer support team at help@rcpitlane.com