EU and EEA Shipping Policy
At RC Pit Lane, we are committed to providing a seamless and reliable shipping experience for our valued EU and EEA customers. Please review our shipping policy for a clear understanding of our processes:
Order Processing Time
Orders placed before 5PM (EST) ship the same business day (excluding weekends, holidays or otherwise stated).
Shipping Methods
We offer a variety of shipping options to meet your needs, including standard and expedited shipping to EU and EEA countries. The available shipping methods and estimated delivery times will be displayed during the checkout process.
Shipping Costs
Shipping costs are calculated based on product dimensions, packaging requirements and total weight shipped weight. The shipping cost and available services will be displayed at checkout.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real time.
VAT and Duties
All prices shown include VAT at the current rate.
EU and EEA Import duties (If applicable) will be calculated, shown and collected at checkout — so there are NO surprise charges on delivery. We handle everything.
With our enhanced international shipping program, you can enjoy cheaper, faster and even more reliable delivery of products right to your door.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information during the checkout process. Please double-check your shipping address to ensure successful delivery.
Shipping Delays
While we make every effort to deliver orders on time, unforeseen circumstances such as weather conditions, carrier customs delays may impact delivery times. We appreciate your patience in such situations.
Shipping Restrictions
Certain products cannot be shipped to the EU and EEA due to carrier limitations or cross-border trade regulations. Shipping eligibility may vary depending on the product and delivery destination. Any restricted items will be automatically removed at checkout if they cannot be shipped to your selected address.
Freight Forwarders
We do not ship to freight forwarders. Orders that have a freight forwarder as the shipping address will be cancelled.
Contact Information
How to Contact Us
If you have questions or concerns, please contact our customer support team at:
- Email: help@rcpitlane.com
- Phone: +1 (201) 590-2330